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Turn your phone off and turn the phone back on to clear it out and start fresh.
Once the phone has restarted, open up the Messenger app and initiate a conversation to test that it's working properly.
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Unfortunately, there isn't any way to permanently change this setting in your profile, an option that I feel Facebook has mistakenly overlooked.
If you're running the newest version of the Messenger app and you're still having a persistent problem with receiving messages, the Facebook Help Center recommends asking for help.
Open the menu in the Messenger app and click "Help" or "Report Bug." If you have the Facebook app installed on your Android device you can use that as a stop-gap until your Messenger app problem is solved.
Choose "My Apps." If you're not running the most recent version of Messenger, it'll be listed under "Updates." Tap the app and select "Update." Also check the settings on your Messenger app, to ensure that you've set up notifications -- its possible that your messages are arriving, but that your phone isn't sending notifications.
If this is a new problem, it may be a temporary error.
But when the notification is not working, you’ll not be able to reply it instantly. Facebook Draining Battery on i OS 11 The battery drops down quickly after running Facebook only for a while? This issue occurs when Facebook background app refresh and location services are enabled. Facebook Not Updating News Feed/Contacts on i Phone Cannot get news feed and update contact is another problem on Facebook after i OS 11 update. Check i Phone Network Connection There are many problems that are caused by poor network connections, make sure the Wi-Fi is working fine on your i Phone.